Privacy Policy

GDPR Compliance Statement

This privacy policy explains how Zymbly Ltd ("we", "us", "our") collects, uses, and protects your personal data when you use our AI copilot services for aircraft maintenance. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Company: Zymbly Ltd
Address: 82, Unit A James Carter Road, Mildenhall, United Kingdom, IP28 7DE
Email: dev@zymbly.com
Data Controller: Ben Jacob, Zymbly Ltd

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information when booking demonstrations
• Communication preferences
• Job application information (for careers)

2.2 Information Collected Automatically

• IP address and location data
• Browser type and version
• Device information
• Usage analytics and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data for the following purposes, based on legitimate interests and consent:

4. Legal Basis for Processing

5. Data Sharing and Third Parties

We may share your data with the following categories of recipients:

• Service Providers: Cal.com (scheduling), Vercel (hosting)
• Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent for specific services
• International Transfers: Some of our service providers may be located outside the EU. We ensure adequate protection through standard contractual clauses and adequacy decisions.

6. Your Rights Under GDPR

To exercise your rights, contact us at dev@zymbly.com. You also have the right to lodge a complaint with your local data protection authority.

7. Data Retention

We retain personal data only for as long as necessary:

• Demo requests: 2 years from last interaction
• Job applications: 2 years from submission date
• Analytics data: 12 months in aggregated form
• Communication records: 3 years from last contact

8. Security Measures

We implement appropriate technical and organizational measures to protect your data:

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For any questions about this privacy policy or our data practices, please contact us: